About: Sendbird is a platform specializing in building and deploying conversational AI experiences, including AI-powered chatbots and agents. It provides tools and infrastructure for creating these conversational agents, primarily for customer support, sales, and other communication-focused applications. Sendbird emphasizes integration with existing apps and services, making it easy to embed AI-powered conversations into various platforms. Ultimately, Sendbird helps businesses enhance customer experience and streamline communication through AI-driven conversational solutions.
Ref: https://sendbird.com/
Features:
Conversational AI Platform: Build and deploy AI chatbots and agents.
Customer Support Focus: Designed for enhancing customer interactions.
AI Agent Builder: Tools for creating conversational AI agents.
NLP/ML Integration: Understands and learns from user input.
Omnichannel Support: Works across multiple communication channels.
Business System Integration: Connects with existing business tools.
Analytics & Reporting: Tracks performance and identifies improvements.
