About:
An Agentforce agent is a proactive, autonomous application that provides specialised, always-on support to employees or customers. They're equipped with the necessary business knowledge to execute tasks according to their specific role.
Features:
An Agentforce agent is a proactive, autonomous application that provides specialised, always-on support to employees or customers. They're equipped with the necessary business knowledge to execute tasks according to their specific role.
Features:
- Autonomy
- Low code interface
- Easy integration
- Pre-built agents
- Customization
Use cases:
- Customer service
- Sales Development
- Sales coach
- Personal shopper
- Campaign