Squadstack.ai
AI Meets Human Expertise to Deliver Superior CX
4.0
(1 rating)
AI agent
Conversational
Customer Service
Categories
Conversational
Customer Service
Pricing model
Paid - Payment required
Industry
Horizontal
Overview
Squadstack.ai is an AI-powered voice automation tool built for sales, support, and collections teams that need to scale customer conversations without increasing operational headcount. Combining advanced voice AI with human expertise, squadstack.ai enables high-performing teams to automate thousands of personalised discussions per day, while maintaining quality and compliance.
Squadstack.ai is an AI-powered voice automation tool built for sales, support, and collections teams that need to scale customer conversations without increasing operational headcount. Combining advanced voice AI with human expertise, squadstack.ai enables high-performing teams to automate thousands of personalised discussions per day, while maintaining quality and compliance.
The tool is powered by voice AI agents trained on over 600 million honest conversations, with industry-specific models, <700 ms response latency, and deep CRM and backend integrations. Squadstack.ai helps businesses in BFSI, EdTech, D2C, healthcare, and more unlock up to 60% in cost savings while improving conversions and customer satisfaction.
Key Features
AI-Powered Voice Agents Built to Sell and Support
Deploy human-like AI agents that handle conversations across sales, service, and support workflows. These agents are trained to understand customer intent, personalise every interaction, and deliver outcomes that drive business growth.
Deploy human-like AI agents that handle conversations across sales, service, and support workflows. These agents are trained to understand customer intent, personalise every interaction, and deliver outcomes that drive business growth.
Omnichannel Automation with Human Escalation
Orchestrate customer workflows across channels, including voice, WhatsApp, SMS, and human agents. Squadstack.ai's AI knows when to escalate to a real agent and keeps the conversation seamless throughout the journey.
Orchestrate customer workflows across channels, including voice, WhatsApp, SMS, and human agents. Squadstack.ai's AI knows when to escalate to a real agent and keeps the conversation seamless throughout the journey.
Real-Time Agent Assist
Support your human sales and support reps with live scripting, real-time prompts, and objection handling based on customer data and previous interactions and integrated deeply with your CRM and tools.
Support your human sales and support reps with live scripting, real-time prompts, and objection handling based on customer data and previous interactions and integrated deeply with your CRM and tools.
Automated Quality Checks (AQC)
AI reviews every call to ensure compliance, adherence to scripts, and outcome tracking, eliminating the need for random audits and reducing QA costs significantly.
AI reviews every call to ensure compliance, adherence to scripts, and outcome tracking, eliminating the need for random audits and reducing QA costs significantly.
Sales Optimised Voice AI
Squadstack.ai’s voice agents are built with a strong sales focus. They detect upsell or cross-sell signals, autonomously collect payments or renewals, and route qualified leads directly to closing teams.
Squadstack.ai’s voice agents are built with a strong sales focus. They detect upsell or cross-sell signals, autonomously collect payments or renewals, and route qualified leads directly to closing teams.
Multilingual and Multi-Vertical Models
Support for over 135 languages and dialects with contextual fluency. Industry-trained models ensure higher accuracy for sectors like BFSI, healthcare, EdTech, real estate, and D2C.
Support for over 135 languages and dialects with contextual fluency. Industry-trained models ensure higher accuracy for sectors like BFSI, healthcare, EdTech, real estate, and D2C.
Scalable Infrastructure for High Volume Calling
Capable of executing 100,000+ personalised calls daily with real-time latency of <700 ms, tightly integrated with customer databases, CRMs, and backend systems.
Capable of executing 100,000+ personalised calls daily with real-time latency of <700 ms, tightly integrated with customer databases, CRMs, and backend systems.
Enterprise-Grade Security and Compliance
Designed for regulated industries with complete adherence to ISO 27001, GDPR, and RBI standards. Includes audit trails, access control, and encrypted data pipelines.
Designed for regulated industries with complete adherence to ISO 27001, GDPR, and RBI standards. Includes audit trails, access control, and encrypted data pipelines.
Target Audience
Squadstack.ai is ideal for fast-growing businesses and large enterprises that want to automate high-volume, high-value voice interactions without compromising personalisation, compliance, or ROI.
Squadstack.ai is ideal for fast-growing businesses and large enterprises that want to automate high-volume, high-value voice interactions without compromising personalisation, compliance, or ROI.
Best suited for:
- CX and Operations Heads in BFSI and Fintech
- EdTech and HealthTech Sales Team
- D2C and E-commerce Operations
- Collections and Renewals Managers
- Enterprises seeking 24/7 voice automation at scale
Pricing
Squadstack.ai offers custom usage-based pricing based on:
Squadstack.ai offers custom usage-based pricing based on:
- Call volume per month
- Industry vertical
- Human + AI workflow ratio
- Languages and localisations
- Complexity of workflow logic
To get a quote or see the platform in action, visit https://www.squadstack.ai/contact.
Useful Links
- Product Page: https://www.squadstack.ai/ai-agent
- Case Studies: https://www.squadstack.ai/customers
- Blog: https://www.squadstack.ai/blog
Book a Demo: https://www.squadstack.ai/contact